Support

Help with Musaica for iPhone and Apple Wallet.

Contact

Email support@musaica.app with a description of the issue, your iOS version, and whether you are using TestFlight or an App Store build.

Wallet Pass Help

Wallet pass installation and updates require a real iPhone. The iOS Simulator can run the app UI, but it cannot fully validate Wallet pass add and replacement behavior.

Location Help

Musaica needs location permission to sort nearby museums and update the nearest museums in your Wallet pass. If the nearby list looks stale, confirm Location Services and Background App Refresh are enabled for the app.

Membership Details

You can update membership details inside the app. Museums may still ask for a membership card, photo ID, or confirmation from your home institution.